YouTube Mobile Issues Resolved
Posted by Greg Kumparak on December 18th, 2007 at 06:00 PMLaunch day of new applications tends to be hell for developers. Try as they might, bugs tend to come out of the woodworks when an application’s user base rockets from five tired developers to a few hundred thousand users. As any dev can tell you, the debugging stage really only starts once you have 10,000 yelling about stuff being broken.
YouTube Mobile’s launch was no different - this application that worked flawlessly in the days leading up to its launch started suffering from a few nasty issues once it went live. Fortunately, resolutions for these issues have made their way out - it should be smooth sailing from here.
Issue #1: “Buffer Timeout” error displayed during playback.
Resolution: We just got the word from one of the guys behind the scenes letting us know that this issue should now be a thing of the past. We checked a number of videos on 3 separate devices with no buffering errors whatsoever. Let us know if your experience differs.
Issue #2: YouTube app gets stuck at “Device Sync..” stage
Resolution: This seems to be caused by a corrupt video file lurking around in your internal video storage. Go to Menu > 3. Snap > 4. Video Album > Default (Internal). Look for any videos represented with an exclamation point or that refuse to play, and delete them.
Hopefully this starts clearing the way for anyone still having trouble with the application, because it really is a damned good one.
December 18th, 2007 at 6:37 pm
Good stuff. I just checked and the video was so much smoother and wasn’t lagging at all.
December 18th, 2007 at 7:35 pm
Yes buffering timeouts are fix! (i tried!) but what is weird is the first beginning of the video had minor pixelations and audio speed ups and slow downs but by the end when things are moving ultra speed panning to different angles it work 100% perfect!
But this is a big thing!
December 18th, 2007 at 8:10 pm
it still pixiliy here but doesnt have bufferong errors
December 18th, 2007 at 8:58 pm
Tight work, I can watch my gadget reviews no prob now….
December 19th, 2007 at 12:27 am
5 videos all played well confirmed FIXED!
December 19th, 2007 at 3:02 pm
Yeah, Helio is on top of their game, Ill admit…Im glad too because I love using Youtube and with those bugs, I couldnt stand using the poorly creation on my phone….
But now, it seems to be working pretty nicely….Nice video and no buffering timeouts…Cool….Thanks alot Helio…..And HelioCity!
December 19th, 2007 at 4:34 pm
Yeah I noticed today finds run finei watched 22 min boondocks vid. No problem @ all
December 21st, 2007 at 8:31 am
OK guys
I get alot of pixelations on my phone and timeouts on most of the videos I stream. Can anyone help me
February 15th, 2008 at 10:17 am
Awesome! I was having the “Device Sync” problem and haven’t gotten around to calling Helio to resolve the problem. It’s amazing how simple and basic the problem was…. and to think I went almost a WEEK without having any YouTube to watch during those looooong and boring dumps with nothing else to do. Hahaha
March 26th, 2008 at 12:22 pm
i can watch all viedo and load my viedos but when i go to watch them from my viedo list in the youtube app it will load buff and play sound but the viedo will not play help
May 6th, 2008 at 12:40 pm
HOLY SH!T! omg….i cant even explain how happy i am right now. My YouTube hasnt worked in months and tech support just gave me the run around. Not knowing why a few of my videos were corrupted but deleting them TOTALLY FIXED MY ISSUE!!!! It actually went past “Device Sync”!!!!! omg omg omg, happy happy joy joy thank you thank you thank you!
May 31st, 2008 at 1:13 pm
this was my fix. awwww.
August 25th, 2008 at 8:42 pm
Also, another one is:
Q: I am attempting to login to YouTube using my YouTube username and password. I am receiving an error message indicating that I am entering either an invalid username or password. I am able to login to YouTube using a desktop computer.
A: This occurs if you have not yet confirmed your e-mail address on YouTube.com. Please visit the following link:
http://www.google.com/support/youtube/bin/answer.py?answer=57707&query=email+address&topic=&type=